A prescription will be sent to you only after we receive both your payment and the completed form. It is your responsibility to arrange this.
Your clinician will inform you when to book your next medication review. Prescriptions will be stopped if reviews are not booked on time. We will remind you via email.
Report any issues with your prescription within 2 days of receipt. Should you not have received the prescription, please notify us 2 days after receiving the prescription dispatch confirmation e-mail.
Notify us in writing as soon as possible about any changes to your prescription schedule (e.g., if you don’t need a prescription).
Keep your details updated in our system, especially if you change your address or if your date of birth is incorrect. Confirm your details on the Prescription Request JotForm.
It is your responsibility to inform us of any address changes. If a prescription is sent to the wrong address due to lack of communication, we cannot resend it ahead of schedule.
ADHD Direct Responsibilities
Your prescription will only be sent once payment is received. If payment is not made during the request via JotForm, the prescription will not be written.
Your clinician will advise when to book your next medication review. Prescriptions will be stopped if reviews are not booked timely. We will remind you via email.
Report any prescription issues within 2 days of receipt, including non-receipt. Notify us in writing of any schedule changes (e.g., not needing a prescription) as soon as possible and at least 17 days before the next due date.
Keep your details updated in our system. If the address or date of birth we have on file is incorrect, inform us in writing before confirming these conditions. If a prescription is sent to the wrong address due to lack of communication, we cannot resend it ahead of schedule.